That is one reason I don't update anymore last time I did it told me that my windows xp was not real and it is now I am always having to see this thing at the bottom of my computer reminding me that I am a crook. Which I am not. So everytime I have to turn on my computer I have to go through so much stuff before I can use it. So I said to hell with updates so I turned them off cause I know they will make me update something that eventually I won't be able to use my computer unless I pay $200.00 american dollars. I always knew that bill gates had bugs in his programs cause a friend of mine told me when he was working with the programs and didn't believe him now I know. Anyway hope everything is fine now with your computer. Love Angie